Returns & Exchanges
At Gimaguas, we want you to be completely satisfied with your unique pieces, which is why we offer a 14-day return window from the date of delivery for all unworn items in their original condition. Please note that return shipping costs and any applicable duties are the responsibility of the customer.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the shipment is securely sealed to prevent damage during transit.
Ship the Item
Afford the postage and send your package via your preferred courier to our warehouse address provided in the confirmation email.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing